Welcome To The Mark Los Angeles!

Welcome to Your Move-In Day Guide! We understand that moving can be a whirlwind of excitement and stress, which is why we're here to ensure your transition into your new living space is as smooth as possible. This page is your comprehensive resource for everything you need to know leading up to and on move-in day. From essential paperwork to handy tips, we've got you covered.

Move-In

Move-In Procedures

Your contract begins on September 17, 2026, and the earliest your apartment will be available for move-in is **September 17, 2026**. Please arrive at 10915 W strathrmore Dr, Los Angeles, CA 90024 no earlier than 8:00am. When you arrive, please utilize street parking. To ensure a smooth move-in process, we’ve organized time blocks based on your unit number. Please familiarize yourself with your designated time slot below.

What To Expect Move-in Day

Your contract begins on 09/17/2026, and the earliest your apartment will be available for move-in is 09/17/2026. Please arrive at 10915 W. Strathmore Dr., Los Angeles, CA 90024 no earlier than 8:00 AM. When you arrive, please park Street Parking. To ensure a smooth move-in process, we've organized time blocks based on your unit number. Please familiarize yourself with your designated time slot below.

Times	Area/Building/Floor
8:00 am - 9:20 am	1st Floor and 7th Floor
9:30 am - 10:40 am	2nd Floor
10:50 am - 12:00 pm	3rd Floor
12:10 pm - 1:10 pm	4th Floor
1:20 pm - 2:30 pm	5th Floor
2:40 pm - 4:00 pm	6th Floor

View The Move-In Map

Welcome to your move-in day! To ensure a smooth arrival process, please follow the steps shown on the map below. Our move-in map will guide you to the right place for your move-in. Simply follow the designated route and signage to reach your destination. If you have any questions or need assistance along the way, our friendly staff will be available to help.

Follow These Map Directions

Enter the property through the main gate entrance off Strathmore Dr.
A staff member will be stationed at the Entry Courtyard at the fast pass station. Those who qualify for fast pass will receive keys and can unload their items with move in assistance at Checkpoint 4.
Residents with items to complete will head to the leasing office lobby where they will complete missing items and receive keys.
Resident that have received keys can unload all items at Checkpoint 4.
Residents with assigned parking spaces may proceed to Checkpoint 5 and enter through the parking garage, quickly unload their items with moving assistance, and proceed to park in their assigned parking spaces.

Fast-Pass Pre Move-In Requirements

We offer Fast Pass move-in options for your convenience. In order to qualify for this option, be sure you've completed all the items listed in the drop downs shown here, including any move in check list items shown in the ResidentPortal. Please note, failure to complete these items ahead of time may result in longer wait times during key pickup. Let's make your move-in process swift and seamless!

Move-In Requirements

Monthly Installments

On move-in day, we will verify that the full month’s installment, fees, and any outstanding paperwork are complete before giving out keys. Please note that we only accept certified checks; cash and money orders will not be accepted. If you choose to pay online before your arrival, please ensure to bring a copy of the online confirmation. Your first month’s installment is due no later than 09/01/2026. It’s crucial to ensure all fees and your first month’s installment are paid on time to secure your unit and prepare for move-in day.

To make an online payment, click below to access or set up your Resident Portal.

Resident Portal

Insurance

As a condition of the Housing Contract, residents are required to carry liability insurance. To satisfy this requirement you have two options:

Do nothing and you will be automatically enrolled in the Damage Waiver Program for a monthly fee
Purchase liability insurance from a licensed agent and provide proof of coverage to our partner Confirm Insurance at portal.confirminsurance.com.

Please see flyer for more detail.

Download Flyer

Pet Screening

Our property is proud to be pet friendly! Whether or not you are bringing a pet, all residents are required to register with PetScreening even if you do not have a pet. Please click the link below to read more and complete your pet screening application.

Pet Screening Application

Utilities

Residents are not required to establish utility accounts in their name. Utility accounts are already established in Landlords name for your unit. The community will handle payment collection. Simply pay your bill together with your monthly installment. Make sure you have created your ResidentPortal to view your monthly utility charge and make a payment. Statements sent to your email will contain a link that will automatically direct you to ResidentPortal where you can pay your bill.

Resident Portal Download Flyer

Additional Resources

We are proud to offer our residents the opportunity to build their credit through an optional program called RentPlus. For more information on RentPlus program benefits or for information on how to opt-out of the program, click the link below or contact the office.

Download Flyer

Preparing for your move-in day is essential for a smooth transition into your new home. See below to discover a helpful checklist of items to bring along to make your stay comfortable and enjoyable.

Packing Checklist

Part of ensuring a great living experience is proactive communication and cooperation with your roommates. See below for some helpful tips on fostering positive relationships and navigating shared living spaces.

Learn More